Contact Kitsu District
A question about a mask, an order, or a delivery?
The Kitsu District team is here to help you.
Customer service
You can contact us by email:
We do our best to respond quickly to every request.
If your request concerns an order, please include:
- your name;
- your order number;
- the email address used for the purchase;
- a description of your request.
In case of a problem with a product, you can also attach photographs to help us better understand the situation.
Before contacting us
You will also find many answers on our FAQ page, particularly regarding:
delivery times, order tracking, returns, and mask care.
Kitsu District
Awaken your wild side.